Part 3: Our COACHE 2024 Results

What Did the Survey Results Tell Us?

UNT received our COACHE Survey results in late Summer 2024, and our Steering Committee began reviewing the data. The 2024 Chief Academic Officer’s (CAO) report is available and a brief summary follows.

Areas of Strength and Opportunities

COACHE identifies “areas of strength” as those in which a university’s benchmark scores are first or second among its peer group and the university ranks in the top 30 percent of its cohort group. Each Benchmark is defined in Appendix C.

Top Five Benchmarks

From the 2024 COACHE Survey top five benchmarks, which were the highest mean scores within the 25 benchmarks, three of them were also included in the “Areas of Strength” for UNT and relatively outperformed its university peers:

COACHE recognizes “areas of concern” as those in which a university’s benchmark scores rank fifth or sixth compared to its peers and are in the bottom 30 percent of its cohort group. While UNT had no areas of weakness identified by COACHE in the 2024 results, the lowest-scoring benchmarks university-wide (below 3.0 on a 5-point scale) were reviewed.

Lowest Five Benchmarks

What’s changed from COACHE 2021

Considering our 2024 results, it is important to consider the changes UNT made because of our COACHE 2021 data. In 2021, UNT had one strength and five opportunities for development.  In 2024, we were able to move three of our opportunities for growth to strengths.

Areas of Strength (all faculty combined)

Leadership: Senior

Areas of Concern (all faculty combined)

Mentoring: The Faculty Success Office and UNT colleges have increased their support for faculty mentoring. Based on a needs assessment conducted in 2022, the Faculty Success Office redeveloped the Faculty Mentoring Program, which helps departmental mentoring partners (chair, mentor, mentee) support and learn about mentoring practices (Best Practices in Faculty Mentoring on Bridge). This cross-disciplinary mentoring program helps connect external department mentors. It increased the number of mentoring interaction activities, such as Speed Mentoring, Meeting Meet-Ups, and the Faculty Learning Communities that bring together faculty of different career stages to engage in professional development.

Departmental Collegiality and Department Engagement: We took several steps to increase faculty experiences of greater collegiality and engagement. UNT System HR trained academic department leaders with lower engagement scores on the Gallup Engagement Survey to develop an action plan to increase opportunities for connection and involvement. Faculty Success also provides annual Crucial Conversations workshops for deans, chairs, and faculty to equip individuals with the skills to develop healthy conditions to have productive conversations.

Interdisciplinary Work: Our scores on Interdisciplinary Work slightly increased as some departments began recognizing it as a valued part of their workload and annual review criteria.

Nature of Work: Teaching: In summer 2023, the Faculty Success Office hired a Faculty Director for Teaching Development and Effectiveness who created multiple teaching resources, notably the ACUE Teaching Program, teaching peer review training, and an annual teaching portfolio workshop. CLEAR also launched CETO and other online teaching support resources.

UNT also saw increases and decreases across other benchmarks

Benchmark averages across UNT with a change of more or less than 0.10 and -0.10 between 2021 and 2024:

Up from 2021

Down from 2021