In the spring of 2021, Faculty Success administered The Collaborative on Academic Careers in Higher Education (COACHE) Faculty Job Satisfaction Survey, requesting responses from more than 1,100 full-time faculty members — lecturers, clinical, and tenured and tenure-track — in every college. 62% of our full-time faculty responded to the COACHE 2021 survey, and of those, 53% completed the survey for a 84% retention rate, which was higher than any of our five comparison universities: Louisiana State University, University of Central Florida, University of North Carolina–Charlotte, University of Tennessee, and University of Texas at Arlington (47%) and the larger COACHE cohort (43%). Overall, scores indicated an improvement over the 2018 COACHE survey.
The COACHE survey is a powerful tool for faculty and academic leaders at UNT to gain insight into the quality of work/life/career experiences for our faculty. Respondents are asked specific questions about a number of key determinants, including:
- the clarity and reasonableness of the tenure process;
- integration and balance of work/personal responsibilities;
- workload and support for teaching and research; climate, culture, and collegiality on campus;
- global satisfaction and compensation and benefits.
Insights gained from COACHE allow us to measure progress towards our university goal of being a best place to work. With thousands of faculty members participating in the survey nationwide, UNT is able to gauge its faculty members’ satisfaction in the context of data from peer institutions to highlight areas of both strength and need for improvement. The survey results shed light on actionable issues facing faculty, which informs both policy and programming to improve quality of life for faculty at UNT as we strive to be a best place to work.
Preliminary results (as of 12/9/2021)
The COACHE Steering Committee has completed their first review phase of the COACHE survey results and developed a helpful infographic to highlight these for our community.
We have a lot to be proud of relative to faculty responsiveness and satisfaction. We also have areas of concern that we want to further explore particularly among our full tenured associate and full professors, NTT faculty, and under-represented minority faculty (defined as non-White, non-Asian).
As we continued to triangulate our findings across other data sources, our next step will be to engage several faculty groups in the spring 2022 term to explore their experiences and ideas for improvements. We will engage our faculty to better understand “what is working” and also “opportunities for improvement”. We are certainly finding pockets of effective practice and we want to learn from what is certainly working well.
Next Steps – After the Survey
As the COACHE survey is designed to generate not simply “interesting” data, but actionable diagnoses, we will be organizing to take action on the results. Results will be disseminated to Faculty Senate, department chairs, deans, and other academic leaders as part of an active effort to engage our leadership in discussions about how we can work together to improve the work environment for our faculty. Implementation efforts will also be undertaken. Please refer to the Faculty Success website for results of previous COACHE surveys.